Art. 1 - DEFINITIONS
- 1.1. “Site” is the website www.bioapta.it, dedicated to the sale of products owned by Laboratori Riuniti delle Farmacie Srl, with registered office in Montorio al Vomano, Zona Industriale C.da Trinità, registration number in the Teramo Company Register, tax code and VAT number 00776370678, REA 9855, share capital Euro 90,000.00 fully paid.
- 1.2. “Customer” is the individual (natural or legal person) who makes the purchase on the Site, accepting the general conditions of sale.
- 1.4. “Order” is the request form for goods for sale, filled out by the Customer via the Site.
- 1.5. “Products” are the goods offered for sale on the Site, in accordance with the general conditions of sale.
- 1.7. “Final price” is the price for the sale of the goods, including shipping costs.
- 1.8. “Contract” is the distance contract which has as its object the sale of the products, based on the general conditions of sale.
- 1.9. “Parties” are Laboratori Riuniti delle Farmacie Srl and the Customer.
Art. 2 - SALE OF PRODUCTS
- 2.1. The Products are offered for sale according to the terms and conditions set out in the Contract published on the Site at the time of the Order.
- 2.2. The Contract is considered concluded and binding for the Parties when Laboratori Riuniti delle Farmacie Srl sends the order confirmation to the Customer's email address, indicated by the Customer during registration on the Site.
- 2.4. Prices and products are subject to change without notice.
Art. 3 - DELIVERY TIMES AND METHODS
- 3.1. The delivery of the Products to the shipping address indicated by the Customer in the Order is carried out by express courier.
- 3.2. Product delivery times: 2/3 working days for Italy, 5 working days for abroad, from the date of registration of the Order by Laboratori Riuniti delle Farmacie Srl. The times are indicative and not strictly binding for Laboratori Riuniti delle Farmacie Srl.
- 3.3. In the event of unavailability of one or more Products subsequent to the Order, Laboratori Riuniti delle Farmacie Srl may proceed with the shipment of the other Products ordered by the Customer. Partial delivery is considered valid and does not entitle the Customer to refuse delivery, compensation or indemnity.
- 3.4. Upon delivery, ownership and risk relating to the transportation of the Products are transferred to the Customer.
Art. 4 - CUSTOMER OBLIGATIONS
- 4.1. To purchase the Products, the customer must first register on the Site, thus releasing the data necessary for processing the Order and shipping/delivery of the Products. Registration is free and required only at the time of the first purchase. The Customer undertakes to communicate correct, truthful and complete data regarding: personal details, personal contact details, other information useful for processing the Order.
- 4.2. The Customer will pay the Price of the Products purchased and will keep a copy of the purchase confirmation sent by www.bioapta.it to the email address indicated by the Customer himself during registration on the site.
Art. 5 - PRICE AND PAYMENT
- 5.1. Prices are expressed in Euro (€) and include the Value Added Tax (VAT) in force for the respective product categories to which they belong.
- 5.2. The Total Price resulting at the end of the Order includes shipping costs, but not any customs duties and/or additional sales taxes, necessary for the importation of the goods into foreign territory. Any additional charges for customs clearance operations will be exclusively borne by the recipient of the shipment.
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5.3. Payment of the Price shall be made:
- at the time of order processing, for advance payment by Credit Card, Bank Transfer, PayPal.
- at the time of delivery of the products, for payment on delivery. This payment can only be made in cash and only for Orders delivered in Italy.
Art. 6 - FORCE MAJEURE
- 6.1. The Parties shall not be liable for any delay in performing their obligations under the Agreement if such delay is caused by circumstances beyond their reasonable control. The Party in delay due to force majeure shall be entitled to an extension of time necessary to perform such obligations.
Art. 7 - COPYRIGHT & TRADEMARKS
- 7.1. Brands, logos and other distinctive signs of various kinds present on the Site belong to their respective owners.
- 7.2. The use of trademarks, logos and other distinctive signs – including reproduction on other websites – by unauthorised third parties is prohibited.
- 7.3. The contents of the Site (texts, graphics, animations and images) are protected by copyright.
Art. 8 - RIGHT OF WITHDRAWAL
- 8.1. In accordance with the provisions of articles 64 et seq. of Legislative Decree 206/2005, the right of withdrawal consists in the Customer's right to withdraw from the Contract, returning the purchased Products with consequent refund of the Price.
- 8.2. The right of withdrawal is a right of natural persons who act for purposes not directly related to their professional activity. Therefore, retailers and companies are excluded from this right.
- 8.3. To exercise the right of withdrawal, written communication must be sent via email to the following email address [email address for online sales] within 10 working days. This communication can also be sent via fax to the number +39 0861 590447.
- 8.4. To exercise the right of withdrawal, it is necessary to return the purchased Products, in good condition and with the original labels not removed. The packaging of the products must be accurate, in order to protect the original packaging from damage, affixing of writings or labels.
- 8.5. The Products must be returned to the following address: Laboratori Riuniti delle Farmacie Srl - Zona Ind.le Contrada Trinità - 64046 Montorio al Vomano (TE) - Italy. The refund of the purchase price or the possible replacement of the Products will take place in approximately 30 days from receipt of the returned goods, after checking the state of conservation.
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8.6. The refund does not include shipping costs, both those incurred for the original shipment of the goods and those for the subsequent return.
For any other information, please consult the “GENERAL INFORMATION” (“HELP”) section.
Art. 9 - PRIVACY
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9.1. The data communicated by the Customer necessary for the execution of the Contract are processed in accordance with the provisions of Legislative Decree 2003 n. 196 regarding the "Protection of personal data".
For any other information, please consult the “PRIVACY” section.
Art. 10 - ENTIRE AGREEMENT
- 10.1. The Agreement supersedes all prior agreements, arrangements and understandings between the Parties and constitutes the entire agreement between the Parties with respect to the subject matter of the Agreement, together with the Order, the general conditions relating to the use of the Site and the conditions relating to the registration service.
- 10.2. Any variation or modification of the Contract must be accepted in writing by both Parties.
Art. 11 - COMMUNICATIONS
- 11.1. All communications between the Parties must be in writing and sent to the other party's address indicated in the Contract and in the Order. Communications sent to the other party's email address, indicated on the Site and in the Order, are also considered to be sent in writing.
- 11.2. Communications relating to the validity or existence of this agreement must be exclusively delivered by hand or sent by registered letter with acknowledgement of receipt.
Art. 12 - LANGUAGE
- 12.1. The Sales Contract is drawn up in two versions: in Italian and in English. In the event of discrepancies in the translation, the Italian version will prevail.
Art. 13 - APPLICABLE LAW AND JURISDICTION
- 13.1. The Agreement shall be governed by and construed in accordance with Italian law.
- 13.2. The Parties agree that the application of the United Nations Convention on Contracts for the International Sale of Goods to this Agreement is expressly excluded.
- 13.3. For any dispute arising from the Contract or related to it, the court of Teramo will have jurisdiction.
